Rental terms and information for Reserving a Villa :
Please fill out our form. This is a ‘Reservation Request’, not a guarantee of a reservation. We will email you back about availability with instructions for a Deposit or Payment. If you have any problem, contact us by email or dial 011-52-1-983-126-3457 from the USA/Canada.
- Three (3) nights minimum stay is required for each of our Villa rentals.
- All amounts are in US Dollars. Mexico Resort Taxes of 14% are included.
- Credit card payments are thru PayPal. (If you need other arrangements please ask.)
- Rental amounts based on double occupancy, extra persons are small charge more.
- Air Conditioning is included with Villas, A/C is not available in the Palapa Villa.
- All our Villas are Non-Smoking by law, please only smoke on your patio area.
- Deposit – is due when your Reservation is confirmed. And can be refunded. Reservation Total – is due 30 Days before your arrival date. And can be refunded.
- No Refunds – Cancellations less than 14 Days before Arrival, or early Departure.
- We are 3 KM from downtown Bacalar, having a Rental car is your best option.
- Easy driving directions will be sent to you after your Reservation is confirmed.
We do have dogs on the property that are considered part of our family. Though you will rarely have them around your Villa because they stay close to the main house, for all the free dog food. But we do have five gentle and loveable dogs, and one spoiled cat.
Please ask before bringing any pets to Pehaltun, a pet deposit may be required.